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Risk-Free Expansion: First Steps Towards South African Offshoring

Expansion without the risk of losing control, culture or standards

Introduction

A UK-based tech firm was looking to expand its operations by building a team in South Africa. The goal is to access skilled talent while maintaining control over training, day-to-day management, and overall workflow. However, the firm lacked a local entity in South Africa and needed assistance with recruitment, HR, and compliance matters. The company partnered with CTL, an Employer of Record (EOR), to overcome these challenges.


Challenge

The tech firm faced several barriers:

  1. Legal and Compliance Risks: Navigating South African employment laws and tax regulations without a local presence was daunting.

  2. Recruitment Needs: Finding the right talent for a team of ten specialists required local expertise.

  3. Administrative Burden: Managing payroll, contracts, and HR functions remotely seemed impractical and time-consuming.


While the firm wanted CTL to handle these operational aspects, it was determined to retain control over training programs and team management to ensure alignment with its company culture and standards.


Solution

CTL offered a tailored EOR solution to address the firm’s needs:

  1. Recruitment: Using their local expertise, managed the recruitment process from job postings to interviews, ensuring the team was composed of top-tier talent.

  2. HR and Compliance: The EOR took charge of contracts, payroll, tax compliance, and adherence to South African labour laws. The firm could hire the team without the complexity of establishing a local entity.

  3. Collaborative Approach: The firm maintained control of training programs, work assignments, and day-to-day management while leveraging CTL’s administrative and legal support.

Result

The partnership proved highly successful:

  • A fully operational team of ten specialists was onboarded within two months.

  • The firm focused on growing its business, confident that HR compliance and payroll were being expertly handled.

  • Training sessions tailored to the firm’s vision fostered seamless integration and collaboration between the UK and South African teams.


With the support of CTL, the company expanded internationally, strengthened its global presence, and gained a competitive edge in the market.


ConclusionThis collaboration demonstrates the value of an Employer of Record for companies seeking to expand abroad without compromising their core operations. The tech firm continues to thrive, proving that strategic partnerships can unlock opportunities across borders.


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